This year, Adam Boalt, and the team at LiveAnswer were awarded 6 American Business Awards including a Gold Stevie trophy for Best New Web Service Solution. The Stevie Awards for Sales & Customer Service are the world's top awards for contact center and customer service awards.
LiveAnswer is a technology startup based in Miami offering 24-hour skilled call center agents with a self-service platform that empowers small businesses...Read full story »
It's been a few days since my return to the U.S. and as I settle back into work, I can't help but think about the experiences I've taken away from the trip. It was my first time visiting India and I'd never been on a group trip before. As I mentioned on my KickOff post, I found that the trips in between the start-ups where I got to talk with other geeks about India and the emerging market opportunities was just as interesting to...Read full story »
As we started our approach to the Mumbai airport you could see the shanty towns and as we were headed to the hotel, it was unbelievable to see so much poverty existed in one condensed area. Mumbia, formerly Bombay, has population of approximately 20.5 million. We stayed at The Taj Mahal Palace hotel, a wonderful hotel with an amazing view. The view from my room looked over the The Gateway of India which is a monument...Read full story »
The first weekend that we arrived we headed over to StartupWeekend Bangalore. On the way to the event, Geeks On A Plane (GOAP) organizers from 500 Startups, Christen O’Brien and Bruna Maia, got the team started on the geek bus by assigning each geek as a mentor to an Indian startup for their pitch.
Coincidentally, I was assigned to a startup called Fan Engage. With my prior experience with a startup I founded, GOSO, short...Read full story »
After an action-packed first day in Bangalore, my epic Geeks On A Plane (GOAP) journey continues as we start our day with an invitation from Dave McClure to meet him by the pool for breakfast.
Just a few days ago, I was listening to Tony Hsieh at 'Start-up City: Miami' talking about how the key to success and innovation is "social collisions." I couldn't help to think that GOAP has mastered that on a mobile and global scale....Read full story »
I arrived in Bangalore, India at about 5 a.m. Thursday morning after taking two consecutive red eye connections from Miami. At the airport I bumped into my first Geeks On A Plane (GOAP) geek, Connor Hood, founder of Wahooly, Inc from Austin, Texas. Wahooly crowdsources brand evangelists for companies in exchange for capital.
Being in India was a surreal experience. The country is the second largest country in the world...Read full story »
On February 8-10, 2013, I headed up to the NADA Convention & Expo in Orlando, Florida and I saw a lot of exciting opportunities in the upcoming year. I've summarized some new topics from the convention, who I saw and where we're headed in 2013.
I started out my trip with a NADA University presentation from Lindsay Schultz from Google. She touched on the marketing model called the Zero Moment of Truth (ZMOT).
Traditionally...Read full story »
On February 13, 2013 The Atlantic launched Start-Up City: Miami, gathering leading entrepreneurs and tech experts from London, New York, California, Kansas City, and more at the New World Center in Miami for a day of discussions about different aspects of the city’s innovation ecosystem.
In partnership with the John S. and James L. Knight Foundation and in association with the Creative Class Group, the inaugural program...Read full story »