This year, Adam Boalt, and the team at LiveAnswer were awarded 6 American Business Awards including a Gold Stevie trophy for Best New Web Service Solution. The Stevie Awards for Sales & Customer Service are the world’s top awards for contact center and customer service awards.
LiveAnswer is a technology startup based in Miami offering 24-hour skilled call center agents with a self-service platform that empowers small businesses to build an affordable and customizable call center solution in as little as 60 seconds. The platform gives business owners complete transparency with every call, including the ability to monitor live calls or listen to recordings of completed calls, and it has a growing list of third-party integrations with solutions like Salesforce, Zendesk, Google Analytics and MailChimp.
It was this kind of service that helped LiveAnswer win Best New Web Service Solution and other Stevie honors:
- SILVER Award for Innovation in Customer Service
- SILVER Award for New Contact Center Solution
- BRONZE Award for Contact Center of the Year
- BRONZE Award for e-Commerce Customer Service Award
- BRONZE AWARD Best Use of Technology in Customer Service
To learn more about Adam and LiveAnswer’s award winning service, visit their site.