This year, Adam Boalt, and the team at LiveAnswer were awarded 6 American Business Awards including a Gold Stevie trophy for Best New Web Service Solution. The Stevie Awards for Sales & Customer Service are the world's top awards for contact center and customer service awards.
LiveAnswer is a technology startup based in Miami offering 24-hour skilled call center agents with a self-service platform that empowers small businesses...Read full story »
I had plans on attending this years 2012 TwilioCon and due to some business obligations, I had to make a last minute change. I was really excited about the Hackathon tonight and have been liking what I have been seeing. I'm excited about AT&T and their new API, if time permits want to check out transcription service and a few other things. I will be live blogging all night and I am available on twitter @boalt.
My main...Read full story »
With every month of every year websites are growing more complex. I'm not talking about just the design - in fact, design trends are moving towards increased simplicity and a focus on conversion. But under the streamlined, elegant, design layer are tiers of data growing in complexity. For internet marketers, an area of concern is tags.
What is Tagging?
If you're using Google Analytics or any other tracking on your website,...Read full story »
Tracking multiple domains with Google Analytics can be challenging, you have to know that what you're reporting, trending and analyzing is based on accurate data. Otherwise, you will lack proper source that attributes towards your sales and goal conversions. Unless you have a master rollup account to report all of the data from the various sites, it's very difficult to get accurate data.
In this post, I'm going to focus on...Read full story »